Whether starting a new course, returning to school, or completing professional development, keeping up with your learning can feel like a full-time job. With deadlines approaching and information…
You start the day with a plan, but emails, meetings, and urgent requests soon take over. By the afternoon, your to-do list is untouched, and the pressure is building. It feels like there’s never…
Everyone knows that sinking feeling when a conversation suddenly becomes tense: opinions collide, emotions rise, and the pressure to say the right thing feels overwhelming. Handling these important…
Do you feel your employees aren’t meeting expectations, even though you’ve provided clear instructions and resources? Are you struggling to pinpoint why performance issues persist despite your best…
You hang up the phone and sigh. The conversation didn’t go the way you planned. Maybe the caller misunderstood you, or the tone didn’t feel quite right. Perhaps you struggled to control the…
You’ve likely sat down to write and felt unsure where to begin or ended up editing the same section repeatedly without getting closer to a strong final draft. Writing at work can feel time-consuming…
It’s easy to put off giving feedback when you’re unsure how it will land. You might hesitate, worried it will come across as too harsh or avoid it entirely to prevent conflict. And even when you do…
It’s easy to feel caught off guard when a customer raises a concern you didn’t expect. Or you may default to phrases like “Do you have any questions?” and realize later that this didn’t invite much…
Learners engage more fully when they feel safe, seen, and supported. But emotional safety doesn’t happen by accident—it’s shaped by how we communicate, respond to group dynamics, and design the…
Some conversations leave you rattled long after they’re over. Maybe it was a customer’s sharp tone or the pressure of delivering tough news. In customer-facing roles, these moments can happen often…
Some days, coming up with new ideas feels impossible. You sit in a meeting, hoping inspiration will strike, but the conversation circles back to the same familiar solutions. Maybe you’ve suggested…
You push through the day, even when your energy is gone. You answer one more email, take another meeting, and try to ignore the tension in your body and brain. Maybe you feel detached from your work…
Making firm, defensible decisions means more than having good information; it requires clear judgment. Critical thinking is the skill that helps you assess ideas, challenge assumptions, and weigh…
It’s frustrating when a carefully prepared document fails to convey its intended message. Requests for clarification and follow-up questions can highlight communication gaps, creating additional…
Clear thinking is easy to overlook until the situation is urgent, the information is unclear, and the decisions matter. The Three-Part Thinking Process offers a structured way to navigate complexity…
