What we offer:
Learning
Performance
Results
Customized training that models job expectations and tasks
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Resources and materials that align with organization’s policies and procedures
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Blended learning programs (in-person and online learning options)
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Pre-workshop needs assessment survey for participants
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Post-workshop learning survey for participants
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Post-workshop micro-learning resources
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Evaluation at the learning level
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List of non-training actions to support learning transfer to the workplace and desired performance
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Post-workshop transfer of learning survey for participants and managers
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Coaching support for participants
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Transfer of learning plan for managers
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Evaluation at the performance level
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Alignment and evaluation of performance goals to organizational objectives
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Evaluation of business results
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Our Approach

NEEDS ASSESSMENT

One size does not fit all!

To guarantee value and change from training, conducting a needs assessment is essential. It proves the need for training and ensures that the training design will respond to your organizational needs. It also establishes the foundation for evaluation.

A needs assessment considers how the training will help your organization at an impact level, including its profits, image and productivity. It also considers the learners’ ability to perform necessary job functions, and the skills, knowledge and attitudes required to perform those functions.

LEARNING DESIGN

Experience, Learn, Apply

By focusing on the relevant learning objectives, we design our programs to meet your goals. And most importantly, the content reflects your organization’s environment and realities making it applicable to the actual performance requirements of your learners.

Our design model accommodates all learning styles. It creates an interactive experience where the learners become active participants in control of their own learning.

EVALUATION

Going beyond the smiley sheet.

To evaluate the success of our programs, we offer four levels of evaluation. Each level provides insight on the success of the training by creating accountability and identifying changes in the participants and the organization. The four levels focus on these questions:

  • Did the training program make a difference to the organization?
  • Did the learners use the learning in the workplace?
  • Did the learners actually learn?
  • Did the learners like the training program?

CONTINUAL LEARNING

Taking the learning beyond the classroom.

Our job is not finished at the end of the training program. To support the transfer of learning and encourage continued learning, we create customized plans for each of our programs. As well, we offer access to our blog, tip sheets, books and eNewsletters. These resources will complement the programs we’ve created for you. More...