Solving problems at work takes more than good judgment or clear thinking; it takes structure and creativity to move from ideas to action. Problem solving is the skill that turns insight into progress…

Do you know the key processes and techniques that make a great facilitator? Facilitating sessions can be rewarding and successful when you have the right tools. In this workshop, you will develop…

Creating a budget isn’t just about tracking dollars; it’s about making informed decisions. Many managers find budgeting stressful or unclear, especially when asked to justify expenditures or…

Helping employees succeed takes more than assigning tasks or offering quick advice. It means knowing how to guide learning, support performance, and create the right conditions for people to do their…

When the pressure is on, communicating clearly can feel impossible. Maybe you’ve walked away from conversations feeling unheard, misinterpreted, or frustrated that your message didn’t land how you…

You’ve seen it before—a group forms around a shared interest or challenge, full of energy and good intentions. But over time, meetings fizzle, participation drops, and the group loses direction. It’s…

How do you keep up when demands shift, deadlines pile up, and change feels constant? Staying productive under pressure can be overwhelming. Stress builds, burnout creeps in, and the weight doesn’t…

A poorly delivered presentation can frustrate both the audience and the speaker. Capturing attention and speaking confidently is challenging, especially when nerves take over. You might rush through…

Before making good decisions or taking meaningful action, you need to understand what’s going on. Analytical thinking helps you do precisely that. It allows you to break down complex problems,…

Leaving a conversation feeling unheard or frustrated can be exhausting, especially when you’re trying to communicate effectively. It can be challenging to stay calm under pressure, and you may react…

Negotiation isn’t just for high-stakes deals or formal meetings; we do it daily. Whether deciding who will take on a task, making a case for project resources, or aligning priorities with a partner,…

It’s one thing to have a good idea. It’s another to explain it clearly in writing. Writing documents at work can feel stressful for professionals who speak English as an additional language (EAL).…

Reviewing someone else’s writing isn’t always easy. You want to improve clarity and strengthen the document, but you don’t want to discourage the writer or spend all your time rewriting it yourself…

Delegating tasks should lighten your workload, but often, it feels faster and safer to do things yourself. Work piles up, deadlines slip and your team misses opportunities to grow. Handing off tasks…

Have you ever stared at a blank screen, unsure how to begin an email or report? Maybe you’ve spent more time rewriting than writing and still wonder if your message is clear. Writing is part of your…