Making firm, defensible decisions means more than having good information; it requires clear judgment. Critical thinking is the skill that helps you assess ideas, challenge assumptions, and weigh…

Writing technical content can be challenging. You may find yourself rewriting the same section multiple times, trying to balance accuracy and clarity. Complex topics often make it harder to explain…

You’ve worked hard to make your writing clear. You avoid jargon, get to the point, and keep the reader in mind. But even with those efforts, something still feels off. Maybe your message doesn’t land…

It’s frustrating when a carefully prepared document fails to convey its intended message. Requests for clarification and follow-up questions can highlight communication gaps, creating additional…

Clear thinking is easy to overlook until the situation is urgent, the information is unclear, and the decisions matter. The Three-Part Thinking Process offers a structured way to navigate complexity…

You’ve been asked to move your in-person training online—or maybe you’ve already made the shift, but something’s missing. The sessions run, but the energy isn’t there. Engagement drops,…

Sometimes the financials look strong on paper—sales are up, revenue is steady—but there’s still not enough cash in the bank. Many organizations face this disconnect between profit and liquidity,…

You know how to write a briefing note, but now you're working with tighter timelines, broader audiences, and higher expectations. That’s when the pressure builds. With so much to say and limited…

Having a briefing note returned with questions you thought you had already answered is frustrating. You might wonder if you left out a key detail, overexplained something obvious, or structured the…

You’ve just drafted a reply to a frustrated customer, but something about the tone feels off. You re-read it, trying to sound professional without sounding cold and clear without sounding abrupt. In…

Write Clear, Concise, and Professional Meeting Minutes Do you ever cringe when asked to take meeting minutes? Have you ever written furiously during a discussion and…

You’ve done the reading, joined the discussions, and gathered your ideas. Now, you must turn it all into writing, and that’s often the hardest part. Knowing what you want to say isn’t the same as…

You’ve likely spent time rewriting a message, unsure if it’s clear enough, or you’ve hit send, only to realize it didn’t have the effect you intended. Unclear writing can lead to confusion or delays…

Despite your best efforts, something still feels off with your website content. Readers don’t stay engaged. Key messages are easy to miss, and important information gets lost in long blocks of text.…

You know your subject well, but when it’s time to write content that connects with the public, things can get tricky. You may find yourself rewriting the same sentence repeatedly, trying to strike…