Providing Effective Feedback

It’s easy to put off giving feedback when you’re unsure how it will land. You might hesitate, worried it will come across as too harsh or avoid it entirely to prevent conflict. And even when you do offer feedback, it might not be received the way you intended. Most of us want to be helpful, not hurtful, but finding that balance isn’t always easy.

When feedback is vague, overly critical, or missing altogether, it affects more than individual performance. It creates confusion, reduces motivation, and leaves problems unresolved. Over time, this weakens teams and slows progress. Organizations that prioritize respectful, clear feedback see stronger relationships, better performance, and more engaged teams.

This workshop offers practical tools for giving and receiving feedback with clarity and care. You’ll explore how to focus on behaviour, not personal traits, and how to deliver messages that support learning and improvement. Through hands-on activities, you’ll practise structuring your message, responding with professionalism, and turning difficult conversations into productive ones.

By the end of the session, you’ll feel more confident delivering feedback that supports growth. You’ll be able to handle tough conversations with less stress and contribute to a workplace culture that values open, respectful communication.

What You Will Learn

Recognize why effective feedback is essential for performance, growth, and strong working relationships.
Recognize the difference between helpful and harmful feedback and their impact on individuals and teams.
Use structured models to give feedback that is specific, clear, and easy to act on.
Deliver feedback with professionalism and empathy, balancing what’s working with what needs improvement.
Identify common barriers that make feedback difficult and apply strategies to address them.
Accept feedback openly and use it to support your development.

Who Should Attend

This workshop is for professionals at any level who want to improve how they give and receive feedback. Whether you lead a team, work with others, or support workplace development, this session offers tools to help you communicate feedback clearly, respectfully, and with purpose.

You should attend if you

Avoid giving feedback because you're worried about how it will be received
Want to provide feedback that is clear, specific, and supportive, not overly critical or vague
Need strategies to handle tough conversations without damaging relationships
Want to feel more confident giving feedback that helps others improve
Are looking for ways to make feedback a regular and valuable part of your work

By attending this session, you’ll develop practical feedback skills that strengthen working relationships, support team growth, and contribute to a more open and productive workplace culture.

Workshop Format

This workshop creates a space for you to build confidence in giving and receiving feedback by using structured models, practical tools, and real-world scenarios. Through guided discussions, paired activities, and practice exercises, you'll explore how to adapt your approach to meet the needs of your team, peers, or colleagues. You’ll also identify your own feedback style and test strategies for building trust and maintaining clarity in difficult conversations.

You’ll also take away a practical workbook with tools, examples, and checklists to use back on the job.