
Influence and Collaboration
Some days, communication feels effortless. Your ideas are heard, your input matters, and work moves forward with ease. On other days, getting a quick answer or offering a suggestion can feel like a struggle. Often, it’s not the task that creates tension, but the interaction. Every exchange sends a signal, and the way we respond can either build trust or slowly weaken it.
When communication breaks down, collaboration suffers. Misunderstandings, unclear expectations, or competing priorities can slow momentum and strain working relationships. For organizations, this leads to missed opportunities and teams that struggle to meet their goals. However, when people adjust their approach and communicate with care, relationships strengthen, and work improves.
This workshop will help you understand how your communication habits influence your performance and interactions with others. Through reflection and hands-on practice, you’ll learn to spot behaviour patterns, understand different communication preferences, and use strategies that make collaboration easier. You’ll explore how to align more effectively with your manager and colleagues while developing reliable and supportive habits.
By the end of the session, you will have the tools to approach workplace relationships with more clarity and confidence. You will also know how to build trust and support a more connected, collaborative team environment.

- Notice behaviours that reveal how a colleague or manager prefers to work.
- Reflect on how your own habits support or limit collaboration.
- Adapt your communication to suit different people and situations.
- Recognize how your responses shape working relationships and build trust.
- Build trust by being clear, consistent, and reliable.
- Use everyday strategies to improve teamwork and understanding.
- Approach everyday interactions as opportunities to build stronger, more productive relationships.

This workshop is for professionals who want to strengthen workplace relationships and communicate with more intention. If you work across teams or interact with people at different levels, this workshop will help you listen more closely and adjust how you collaborate.
You should attend if you
- Want to improve your collaboration across teams, departments, or reporting lines
- Struggle to have your ideas heard or to align with others’ priorities
- Are looking for practical ways to build trust, credibility, and stronger workplace relationships
- Want to better understand the cues and behaviours that affect how others perceive your contributions
- Lead or support team efforts where clear, cooperative communication is essential
- Are in a role that requires working with different personalities, perspectives, or priorities
After this session, you'll be better equipped to handle workplace relationships with more clarity and care. You’ll leave with strategies you can use right away to build trust and help your team work together more effectively.

This workshop creates space to slow down, reflect, and practise new ways of responding in everyday interactions. You’ll use personal reflection, group conversation, and guided activities to explore how your reactions and communication choices shape collaboration. Through self-assessment, scenario work, and small-group discussion, you’ll examine what influences your responses and test out strategies for listening, asking questions, and shifting conversations when needed.
You’ll also receive a workbook with reflection prompts, listening tools, and language strategies to support your ongoing development.
Workshop activities include
- Describing past conversations that went well—or didn’t—and exploring why
- Working through self-assessments on listening and response habits
- Practising how to pause, reframe, and respond under pressure
- Developing go-to strategies for navigating strong reactions
- Creating responses for real workplace scenarios
- Engaging in group discussion and peer support
- Creating a personal action plan