Writing Skills

Policies and procedures are important documents that outline the way an organization operates.

If you want people to follow them, they need to be…

It can sometimes be stressful to stare at the computer screen and not know where to start with an email you need to send.

Some clients share with us that they hesitate when sending emails because they worry they could be judged by a…

To connect with your readers, it's important to know who they are. You can then write in a way that not only conveys the information they need or want but also connects with them. Before you start, ask…

If you want to hone your employees’ writing skills and encourage them to be self sufficient, you need to know how to be a good editor. Let’s take a look at ways you can do this.

When do we need a policy or procedure?

Some of you might respond with “to address an issue.” Certainly, many policies and procedures are written to…

Not all writers are numbers people, and not all numbers people are writers. But they’re all readers. That’s why it’s crucial to communicate numbers and data in a way that everyone can understand and…

Do you dread being asked to take meeting minutes? Did your last set of minutes take you hours to prepare? Or do you want to volunteer to take minutes and make sure you do a really good job?

Effective business documents are concise, explaining key details with specific language.

Too often, people write long-winded paragraphs packed full…

When asked to think of saving time and money, most business leaders will consider ways to reduce the cost of staffing, supplies, equipment, facilities and taxes. But what about written communication in…