Writing Skills

Effective writing skills help you communicate clearly and quickly in the workplace and reduce the time required for clarification or questions.
Boost your digital body language Marie Antaya Thu, 11/17/2022 - 10:38

When you connect with others, you’re always sending and receiving nonverbal messages. These wordless messages happen both when communicating in person and digitally. Have you ever wondered what a punctuation mark in an email meant? Have you wondered why someone was using the read receipt function? Steve Woods, author of Digital Body Language - Deciphering Customer Intentions in an Online World, defines digital body language as the sum of all the digital activity you observe from a person.

Using a Style Guide to Create Consistency with Your Writing Marie Antaya Fri, 10/28/2022 - 13:04

Do employees in your organization struggle with using consistent abbreviations, spellings and capitalizations? Maybe you write Internet with a capital I but your co-workers spell it internet. Or you like organize with a Z while others spell it organise. None of these choices is inherently right or wrong. The issue is the lack of consistency. As an organization, you can avoid these consistency problems by using a style guide.

Tips for Email Etiquette During a Global Crisis Marie Antaya Wed, 01/20/2021 - 08:12
It seems few things have been left unscathed in the wake of Covid-19. Times are tough and it’s essential to adjust your language to reflect that. Here are a few quick tips you can incorporate into your daily email correspondence to maintain proper etiquette during a pandemic.
Tips for Editing Emails Marie Antaya Mon, 12/14/2020 - 09:27

Working remotely has many of us sending off dozens of emails a day to communicate with colleagues, customers and everyone in between. Due to the high volume, it can be easy to hit send in a hurry, forgetting to read through for any mistakes.

Writing Effective Emails During Covid-19 Marie Antaya Thu, 11/19/2020 - 11:44

Covid-19 has changed the way many of us work, constantly presenting new challenges as restrictions are put into effect. For many of us, this means working from home and relying on email as our core method of communication. As we navigate these unfamiliar work environments, it’s more important than ever to know how to write an effective email. Here are some ways you can do this.

How to Provide Useful Feedback when Editing Documents Marie Antaya Fri, 06/21/2019 - 10:49
If you edit documents for your employees or co-workers, ensure you are giving the best feedback possible. Here are ways to be a great editor.

Why Your Workplace Should Have a Style Guide

Do employees in your organization struggle with using consistent abbreviations, spellings, numbers and capitalization? Maybe you write Internet with a capital I but your co-workers spell it internet. Or you like organize with a Z while others spell it organise. None of these choices are inherently right or wrong. The issue is the lack of consistency.