Here are a few quick tips you can incorporate into your daily email correspondence to maintain proper etiquette during the busiest of workdays. Start with a strong…
Policies and procedures are important documents that outline the way an organization operates. If you want people to follow them, they need to be clear and specific. In certain…
It can sometimes be stressful to stare at the computer screen and not know where to start with an email you need to send.Some clients share with us that they hesitate when sending…
To connect with your readers, it's important to know who they are. You can then write in a way that not only conveys the information they need or want but also connects with them…
If you want to hone your employees’ writing skills and encourage them to be self sufficient, you need to know how to be a good editor
When do we need a policy or procedure? Some of you might respond with “to address an issue.” Certainly, many policies and procedures are written to deal with a specific problem…
Not all writers are numbers people, and not all numbers people are writers. But they’re all readers. That’s why it’s crucial to communicate numbers and data in a way that everyone…
Do you dread being asked to take meeting minutes? Did your last set of minutes take you hours to prepare? Or do you want to volunteer to take minutes and make sure you do a really…
Effective business documents are concise, explaining key details with specific language. Too often, people write long-winded paragraphs packed full of industry buzzwords. While…
When asked to think of saving time and money, most business leaders will consider ways to reduce the cost of staffing, supplies, equipment, facilities and taxes. But what about…
Is Email the Best Choice? Factors to Consider Before Hitting “Send” Email is one of the most commonly used forms of communication in the business world.…
There are two types of jargon: industry jargon and bureaucratic jargon. Industry jargon, such as terms and acronyms specific to your business, can be used if you’re sure your…
Have you experienced this situation? You complete a proposal you think will persuade your readers to accept a course of action you’re suggesting. You submit your proposal…
People understand the costs of doing business in terms of equipment, staff, property and taxes. But what about the cost of communication? All activities related to written…
When you connect with others, you’re always sending and receiving nonverbal messages. These wordless messages happen both when communicating in person and digitally. Have you ever…
