Writing Skills

Email is one of the most commonly used forms of communication in the business world. However, it's not always the…

There are two types of jargon: industry jargon and bureaucratic jargon. Industry jargon, such as terms and acronyms specific to your business, can be used if you’re sure your readers will…

Most organizations don’t have professional editors on staff. And while many strong writers are also strong editors, editing does represent a unique skill set that not everyone excels at…

Have you experienced this situation?

You complete a proposal you think will persuade your readers to accept a course of action you’re…

People understand the costs of doing business in terms of equipment, staff, property and taxes. But what about the cost of communication? All activities related to written communications in…

When you connect with others, you’re always sending and receiving nonverbal messages. These wordless messages happen both when communicating in person and digitally. Have you ever wondered what a punctuation mark in an email meant? Have you…

Do employees in your organization struggle with using consistent abbreviations, spellings and capitalizations? Maybe you write Internet with a capital I but your co-workers spell it internet. Or you like organize…

It seems few things have been left unscathed in the wake of Covid-19. Times are tough and it’s essential to adjust your language to reflect that. Here are a few quick tips you can incorporate into your daily email correspondence to maintain…

Working remotely has many of us sending off dozens of emails a day to communicate with colleagues, customers and everyone in between. Due to the high volume, it can be easy to hit send in a hurry, forgetting to read through for any mistakes.…