When asked to think of saving time and money, most business leaders will consider ways to reduce the cost of staffing, supplies, equipment, facilities and taxes. But what about…
Meetings can be useful for solving problems, making decisions or building trust. Unfortunately, when they’re not organized well, meetings can drag on far longer than necessary,…
PowerPoint has become an essential tool for presenters in today's digital age. It provides a visual aid to reinforce the key points and to make presentations more engaging.…
Conclusions often don’t get the time they deserve. Typically, they are dashed off with little thought, and therefore are full of clichés, bulky, bureaucratic phrases and…
Policies and procedures are important documents that outline the way an organization operates. If you want people to follow them, they need to be clear and specific. In certain…
If you edit documents for your employees or co-workers, ensure you are giving the best feedback possible. Here are ways to be a great editor.
When looking at the careers section of your local weekend paper, you’ll find some great examples of how not to write a list.
Is Email the Best Choice? Factors to Consider Before Hitting “Send” Email is one of the most commonly used forms of communication in the business world.…
Most organizations don’t have professional editors on staff. And while many strong writers are also strong editors, editing does represent a unique skill set that not everyone…
Many people believe that plain language equals simplifying the language to a very low level. This is untrue. Plain language means using language and formatting that allows the…
There are two types of jargon: industry jargon and bureaucratic jargon. Industry jargon, such as terms and acronyms specific to your business, can be used if you’re sure your…
You’ve crafted a strong message, but how you wrap up can make or break the impact of your email or letter. A weak closing can leave the reader confused or unmotivated, while a…
If there’s one saying that will always be true, it’s “quality over quantity”. This saying is very helpful in reminding us that a long sentence leads to a frustrated reader…
When driving around town, I look at signs. The image posted shows one I see weekly, and its mistakes jump out every time. Let's take a look at it.
While you usually hear people talk about policies and procedures together, each has a different role. Policies are high-level guidelines or statements of…
