| Eclectic Communications

Workplace Well-being and Effectiveness Training

Work is more sustainable when people have the tools to manage pressure and stay focused. These sessions support healthier habits and help teams work more effectively without burning out.

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Communicating Effectively in the Workplace

When the pressure is on, communicating clearly can feel impossible.

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Creating Communities of Practice

You’ve seen it before—a group forms around a shared interest or challenge, full of energy and good intentions.

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Cultivating Resilience

How do you keep up when demands shift, deadlines pile up, and change feels constant?

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Developing Your Emotional Intelligence

Emotional self-awareness is your ability to recognize how you’re feeling and why you’re feeling that way, and the impact your emotions have on your thoughts and actions about yourself and others.

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Effective Written Communication (10-Week Online Program)

Have you ever stared at a blank screen, unsure how to begin an email or report? Maybe you’ve spent more time rewriting than writing and still wonder if your message is clear.

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Email...Think Before You Hit Send

Have you ever sent an email expecting a quick response, only to be met with silence? The uncertainty can leave you wondering if it was ignored or misunderstood.

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Empathic Listening

Conversations move fast, and it’s easy to focus on what to say next instead of truly listening.

A group of people from diverse backgrounds sit around a table and share their personal experience with speaking English as an additional language.

English Elocution

Speaking up in meetings, delivering presentations, or even engaging in daily conversations can bring a mix of frustration and anxiety whe

Four colleagues discuss the current big project while walking to their next meeting.

Finding Your Voice in Everyday Conversations

You know the moment—your heart beats a little faster, and you have a thought to share, but something holds you back.

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Inclusive by Design

When people feel excluded because of how a space is arranged, how information is shared, or how decisions are made, they're less li

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Influence and Collaboration

Some days, communication feels effortless. Your ideas are heard, your input matters, and work moves forward with ease.

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Mastering Your Time Management

You start the day with a plan, but emails, meetings, and urgent requests soon take over. By the afternoon, your to-do list is untouched, and the pressure is building.

Navigating Difficult Conversations with Confidence

Everyone knows that sinking feeling when a conversation suddenly becomes tense: opinions collide, emotions rise, and the pressure to say

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Performance Development and Learning

Do you feel your employees aren’t meeting expectations, even though you’ve provided clear instructions and resources?

Phone Etiquette

You hang up the phone and sigh. The conversation didn’t go the way you planned. Maybe the caller misunderstood you, or the tone didn’t feel quite right.

A manager sits in an office and provides a new employee with effective feedback on a report.

Providing Effective Feedback

Being able to give feedback fairly and clearly is one of the most powerful tools you can use to support and develop your team so that they can learn, grow and become their best selves.

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Providing Exceptional Customer Service

It’s easy to feel caught off guard when a customer raises a concern you didn’t expect.

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Redefining the Learning Experience

Learners engage more fully when they feel safe, seen, and supported.

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Responding to Difficult Customer Interactions

Some conversations leave you rattled long after they’re over.

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Spark New Ideas And Fuel Results

Some days, coming up with new ideas feels impossible. You sit in a meeting, hoping inspiration will strike, but the conversation circles back to the same familiar solutions.

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The Plain Language Approach To Writing

It’s frustrating when a carefully prepared document fails to convey its intended message.

Writing Effective Meeting Minutes

Do you ever cringe when asked to take minutes at a meeting? Have you ever written furiously during a discussion and then have found yourself struggling to make sense of your notes after the meeting? If you're nodding along, you're not alone. Many individuals face challenges when it comes to writing meeting minutes. Often, it’s a result of never having had the opportunity to learn the tools and techniques to help write minutes effectively.

Writing For Impact And Results

You’ve likely spent time rewriting a message, unsure if it’s clear enough, or you’ve hit send, only to realize it didn’t have the effect you intended.