Developing Your Negotiation Skills

Negotiation isn’t just for high-stakes deals or formal meetings; we do it daily. Whether deciding who will take on a task, making a case for project resources, or aligning priorities with a partner, you’re negotiating. The skills you use to agree on dinner plans are the same ones that can help close contracts, lead change, and build strong working relationships.

Yet many professionals walk into these conversations without a clear strategy. They may hesitate to ask for what they need, feel uncertain about how to respond in the moment, or worry about damaging relationships. But effective negotiation is a skill, not a personality trait, and with the right tools, anyone can learn to negotiate with clarity, confidence, and respect.

This practical workshop introduces proven techniques to help you prepare for and lead more successful negotiations. You’ll explore strategies such as BATNA (Best Alternative to a Negotiated Agreement), anchoring, concession-making, labelling, and silence. Through real-world examples and guided practice, you’ll build skills that apply across many situations, from informal workplace discussions to complex agreements.

By the end of the session, you’ll be equipped to approach negotiations with greater focus and more effective communication. You’ll be better able to advocate for yourself and your team, find win-win outcomes, and build relationships that support long-term success.

What You Will Learn
What You Will Learn
  • Recognize what negotiation is and where it shows up in everyday professional life.
  • Prepare for negotiations by identifying interests, setting goals, and assessing alternatives.
  • Apply proven techniques such as BATNA, anchoring, and concession-making to support successful outcomes.
  • Use language tools like labelling, mirroring, and strategic silence to guide the conversation.
  • Ask questions that uncover needs, build understanding, and move toward agreement.
  • Develop a confident mindset that supports calm, respectful exchanges.
  • Strengthen your ability to advocate for your position while keeping the relationship intact.
Who Should Attend

This workshop is for professionals who want to become more confident and strategic negotiators. Whether working with colleagues, clients, or external partners, this session offers practical tools to help you advocate for your needs, find common ground, and reach better outcomes.

You should attend if you

  • Want to feel more prepared going into conversations where outcomes matter
  • Find it challenging to ask for what you need or respond effectively in real time
  • Want a more structured approach to planning and leading negotiations
  • Need tools to guide conversations toward mutually beneficial results
  • Work in roles where agreements, resources, timelines, or expectations are often part of the discussion

By attending this session, you’ll build the skills to negotiate with confidence, create more positive working relationships, and support better results across your team or organization.

Workshop Format

This workshop offers an interactive setting where you can build your negotiation skills through structured practice, reflection, and analysis of real-world scenarios. You’ll be guided through case examples and role-play exercises that let you try out approaches like anchoring, concession planning, and using silence strategically. Group discussions and debriefs help you reflect on what works, explore different perspectives, and adjust your approach for stronger outcomes.

You’ll also take away a practical workbook with tools, examples, and checklists to use back on the job.

Workshop activities include

  • Practising negotiation techniques through partner and group scenarios
  • Exploring concession-making strategies through structured exercises
  • Reflecting on common negotiation challenges and personal habits
  • Identifying high-impact language for persuasive communication
  • Building a personal negotiation checklist and preparation tool