These articles focus on developing the communication skills you need to build trust, navigate conflict, and connect meaningfully with others. Strong interpersonal skills help you work through challenges and collaborate more effectively.
Interpersonal Communication
Developing Your Negotiation Skills
Negotiation isn’t just for high-stakes deals or formal meetings; we do it daily. Whether deciding who will take on a task, making a case for project resources, or aligning priorities with a partner, you’re negotiating. The skills you use to agree…
Navigating Difficult Conversations with Confidence
Everyone knows that sinking feeling when a conversation suddenly becomes tense: opinions collide, emotions rise, and the pressure to say the right thing feels overwhelming. Handling these important conversations effectively requires skill and…
Writing on Behalf Of
It’s not easy writing on behalf of someone else, especially when that someone is a senior leader. You may be asked to draft letters or emails for executive director, board chair, or deputy minister, often with little direction and a quick…
Redefining the Learning Experience
Learners engage more fully when they feel safe, seen, and supported. But emotional safety doesn’t happen by accident—it’s shaped by how we communicate, respond to group dynamics, and design the learning experience. In classrooms of all kinds,…
Inclusive by Design
When people feel excluded because of how a space is arranged, how information is shared, or how decisions are made, they're less likely to engage fully. Exclusion isn’t always intentional, but its effects are real: missed contributions,…
Strengthen Teams and Prevent Burnout
You push through the day, even when your energy is gone. You answer one more email, take another meeting, and try to ignore the tension in your body and brain. Maybe you feel detached from your work or are snapping at people more easily. It might…
Finding Your Voice in Everyday Conversations
You know the moment—your heart beats a little faster, and you have a thought to share, but something holds you back. You hesitate, stay quiet, or second-guess yourself. Whether it’s a team huddle or a formal meeting, the struggle to speak up can…
English Elocution
Speaking up in meetings, delivering presentations, or even engaging in daily conversations can bring a mix of frustration and anxiety when others ask you to repeat yourself or misunderstand your words. You know what you want to say, but your…
Creating Communities of Practice
You’ve seen it before—a group forms around a shared interest or challenge, full of energy and good intentions. But over time, meetings fizzle, participation drops, and the group loses direction. It’s frustrating when a space for support and…