Professional Writing and Editing Training

Clear, concise writing saves time and reduces confusion. These skills help you get your message across quickly and support stronger communication across teams and departments.
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Business Writing For Professionals With English As An Additional Language

Every language has its own set of rules and expectations about the ways to communicate in a business setting.

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Editing for Others

Reviewing someone else’s writing isn’t always easy.

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Effective Written Communication (10-Week Online Program)

Have you ever stared at a blank screen, unsure how to begin an email or report? Maybe you’ve spent more time rewriting than writing and still wonder if your message is clear.

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Email...Think Before You Hit Send

Have you ever sent an email expecting a quick response, only to be met with silence? The uncertainty can leave you wondering if it was ignored or misunderstood.

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Leading Successful Meetings

It can be frustrating to lead a meeting that doesn’t deliver the desired results.

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POWER Writing

You’ve likely sat down to write and felt unsure where to begin or ended up editing the same section repeatedly without getting closer to a strong final draft.

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Report Writing At Its Best

Do you ever find yourself staring at a blank page, unsure of where to start or how to make your report clear and concise?

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Solving The Grammar Dilemma

Have you ever spent too much time rewriting documents and worrying about mistakes? You’re not alone.

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Tackling Those Technical Documents

Writing technical content can be challenging. You may find yourself rewriting the same section multiple times, trying to balance accuracy and clarity.

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Take Your Writing to Higher Levels

You’ve worked hard to make your writing clear. You avoid jargon, get to the point, and keep the reader in mind.

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The Plain Language Approach To Writing

It’s frustrating when a carefully prepared document fails to convey its intended message.

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Writing Briefing Notes - Level 2

You know how to write a briefing note, but now you're working with tighter timelines, broader audiences, and higher expectations.

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Writing Briefing Notes that Inform
Create a document that is comprehensive, well-organized and easy to follow so readers can work through it effectively, without the need for clarification and without confusion.
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Writing Customer-Focused Letters

You’ve just drafted a reply to a frustrated customer, but something about the tone feels off. You re-read it, trying to sound professional without sounding cold and clear without sounding abrupt.

a blue binder with meeting minutes
Writing Effective Meeting Minutes
Do you ever cringe when asked to take minutes at a meeting? Have you ever written furiously during a discussion and then have found yourself struggling to make sense of your notes after the meeting? If you're nodding along, you're not alone. Many individuals face challenges when it comes to writing meeting minutes. Often, it’s a result of never having had the opportunity to learn the tools and techniques to help write minutes effectively.
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Writing For Academic And Research Purposes

You’ve done the reading, joined the discussions, and gathered your ideas. Now, you must turn it all into writing, and that’s often the hardest part.

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Writing For Impact And Results

You’ve likely spent time rewriting a message, unsure if it’s clear enough, or you’ve hit send, only to realize it didn’t have the effect you intended.

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Writing For the Web

Despite your best efforts, something still feels off with your website content. Readers don’t stay engaged.

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Writing Great Content

You know your subject well, but when it’s time to write content that connects with the public, things can get tricky.

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Writing on Behalf Of

 It’s not easy writing on behalf of someone else, especially when that someone is a senior leader.

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Writing Policy and Procedure Manuals

Enforcing a policy or procedure can quickly become frustrating when no one understands it.

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Writing Proposals That Win

Spending hours crafting a business proposal, only for it to be ignored, can be discouraging. When your ideas lack clarity, your readers may lose interest and move on.

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Writing Treasury Board Submissions

Do you struggle to secure funding, approvals, or policy support due to challenges in writing persuasive Treasury Board submissions? You’re not alone.

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Writing With Numbers

Have you ever poured hours into a report, gathering data, building charts, checking every number, only to have it fall flat?