Professional Writing and Editing

These articles will help you develop writing and editing skills that lead to clearer communication and fewer misunderstandings. You’ll learn how to get your message across efficiently and reduce the need for follow-up or clarification.
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Writing for the Web

Despite your best efforts, something still feels off with your website content. Readers don’t stay engaged. Key messages are easy to miss, and important information gets lost in long blocks of text. You revise a sentence or adjust a paragraph,…

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EAL Business Writing

It’s one thing to have a good idea. It’s another to explain it clearly in writing. Writing documents at work can feel stressful for professionals who speak English as an additional language (EAL). Even when you know what you want to say, you may…

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Solving the Grammar Dilemma

Have you ever spent too much time rewriting documents and worrying about mistakes? You’re not alone. Many professionals feel anxious about how their writing sounds or how it reflects on their credibility. It’s frustrating to spot errors after…

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Writing Briefing Notes That Inform

Having a briefing note returned with questions you thought you had already answered is frustrating. You might wonder if you left out a key detail, overexplained something obvious, or structured the information in a way that didn’t land as…

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Writing Treasury Board Submissions

Do you struggle to secure funding, approvals, or policy support due to challenges in writing persuasive Treasury Board submissions? You’re not alone. Many government professionals struggle to produce clear, concise documents aligned with…

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Writing Policy and Procedure Manuals

Enforcing a policy or procedure can quickly become frustrating when no one understands it. Employees misinterpret expectations, managers find it difficult to apply rules consistently, and documents meant to offer clarity end up creating…

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Writing Proposals That Win

Spending hours crafting a business proposal, only for it to be ignored, can be discouraging. When your ideas lack clarity, your readers may lose interest and move on. A proposal is more than a document; it’s an opportunity to capture attention,…

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Report Writing at Its Best

Do you ever find yourself staring at a blank page, unsure of where to start or how to make your report clear and concise? Have you ever spent hours writing, only to feel like your message still isn’t coming across the way you want it to? Report…

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Email...Think Before You Hit Send

Have you ever sent an email expecting a quick response, only to be met with silence? The uncertainty can leave you wondering if it was ignored or misunderstood. Rewriting the same message multiple times and second-guessing whether the tone is…