Writing Great Content

You know your subject well, but when it’s time to write content that connects with the public, things can get tricky. You may find yourself rewriting the same sentence repeatedly, trying to strike the right tone. Even with effort, your message may fall flat—readers skim past important points, miss key information, or stop reading altogether. Whether you're writing a newsletter, web page, or program flyer, it's frustrating when your writing doesn’t resonate or get results.

This kind of writing isn’t the same as typical business communication. Public-facing content must be engaging, easy to navigate, and written in plain, accessible language. If your content is dense or unclear, it can confuse readers or discourage them from continuing. This is especially true for audiences with varying literacy levels or accessibility needs. Inclusive, well-structured writing helps ensure your message is understood and reaches the intended audience.

This workshop gives you practical tools to write public content more clearly and purposefully. You’ll learn how to plan and organize your ideas, write with a reader-first mindset, and adapt your message for different formats like newsletters, web content, and brochures. You’ll also explore using plain language and inclusive design to make your content easier to read and more effective.

By the end of the session, you’ll be more confident crafting content that resonates with public audiences and gets your message across. You’ll have tools to make your writing process easier, improve how your message is received, and strengthen your organization’s communication with the people it serves.

In-House Workshop