Professional Writing and Editing
Human-Led, AI-Supported Writing and Thinking
Artificial intelligence is often framed as a way to make work faster, easier, or more efficient. In practice, its real value lies somewhere else entirely.
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How to Communicate More Effectively with Plain Language
Plain language isn’t about dumbing things down; it’s about making your writing clear, concise, and accessible. While some may assume that plain language means simplifying ideas to their lowest form,…
The Art of the List: How to Make Your Points Stand Out
We’ve all seen them: poorly structured lists that leave readers confused, making it harder for them to grasp the key points. If you’ve browsed job postings or corporate documents, you’ve likely…
Applying Proper Pronoun Use
Have you ever stopped to think about whether you’re using me and myself correctly? If not, you’re not alone. These two pronouns are among the most misused words in English. But by the…
Providing Useful Feedback when Editing Documents
Editing isn’t just about correcting mistakes; it’s about helping writers communicate clearly and confidently. Whether you're reviewing documents for colleagues or employees, the way you provide feedback…
Frontline Leadership Excellence Certificate Program
What is a Frontline Leader?
Frontline leaders are the ones in the middle of it all: the coordinators, team leads, managers, or department heads whose work is essential to keep teams aligned and projects on track.
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Refining Your Closings for Better Results
You’ve crafted a strong message, but how you wrap up can make or break the impact of your email or
letter. A weak closing can leave the reader…
Writing with Numbers
Have you ever poured hours into a report, gathering data, building charts, checking every number, only to have it fall flat? Or opened a report hoping for answers, only to find yourself lost in a sea of stats with no clear takeaway? Even strong…
Writing on Behalf Of
It’s not easy writing on behalf of someone else, especially when that someone is a senior leader. You may be asked to draft letters or emails for executive director, board chair, or deputy minister, often with little direction and a quick…
Pagination
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