It’s not easy writing on behalf of someone else, especially when that someone is a senior leader. You may be asked to draft letters or emails for executive director, board chair, or deputy minister, often with little direction and a quick turnaround. You’re expected to get the tone right, stay on message, and reflect the leader’s voice while ensuring the message is respectful, audience-focused, and clear. It can feel like a balancing act, where one wrong word or overly formal phrase risks damaging credibility or losing the reader’s trust.
Across all sectors, public, non-profit, and private, written correspondence shapes how people experience leadership. Messages that are too complex, formal, or jargon-filled can leave the public, clients, or partners feeling ignored or confused. Poorly written correspondence can weaken relationships, cause confusion, and damage an organization’s reputation. Thoughtful, accessible communication is more than good service; it’s a leadership responsibility.
This hands-on workshop gives you practical tools to write with clarity and confidence. You’ll work with real examples, analyze incoming inquiries, and apply strategies that reflect a leader’s voice while staying grounded in plain language. Through guided exercises and discussion, you’ll learn to respond to sensitive topics, make intentional decisions about tone, and ensure messages are respectful and easy to understand.
You’ll leave with tools, templates, and a reliable process for writing on behalf of others. Whether you're responding to a public inquiry, drafting formal correspondence, or handling a sensitive issue, you’ll be better equipped to write messages that are professional, diplomatic, and easy for readers to connect with.
