Professional Writing and Editing

These articles will help you develop writing and editing skills that lead to clearer communication and fewer misunderstandings. You’ll learn how to get your message across efficiently and reduce the need for follow-up or clarification.
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Applying Proper Pronoun Use

Have you ever stopped to think about whether you’re using me and myself correctly? If not, you’re not alone. These two pronouns are among the most misused words in English. But by the…

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Providing Useful Feedback when Editing Documents

Editing isn’t just about correcting mistakes; it’s about helping writers communicate clearly and confidently. Whether you're reviewing documents for colleagues or employees, the way you provide feedback…

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Frontline Leadership Excellence Certificate Program

What is a Frontline Leader?

Frontline leaders are the ones in the middle of it all: the coordinators, team leads, managers, or department heads whose work is essential to keep teams aligned and projects on track. 

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Refining Your Closings for Better Results

You’ve crafted a strong message, but how you wrap up can make or break the impact of your email or

letter. A weak closing can leave the reader…

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Writing with Numbers

Have you ever poured hours into a report, gathering data, building charts, checking every number, only to have it fall flat? Or opened a report hoping for answers, only to find yourself lost in a sea of stats with no clear takeaway? Even strong…

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Writing on Behalf Of

 It’s not easy writing on behalf of someone else, especially when that someone is a senior leader. You may be asked to draft letters or emails for executive director, board chair, or deputy minister, often with little direction and a quick…

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Writing Briefing Notes - Level 2

You know how to write a briefing note, but now you're working with tighter timelines, broader audiences, and higher expectations. That’s when the pressure builds. With so much to say and limited space, it’s easy to second-guess what to include,…

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Take Your Writing to Higher Levels

You’ve worked hard to make your writing clear. You avoid jargon, get to the point, and keep the reader in mind. But even with those efforts, something still feels off. Maybe your message doesn’t land the way you hoped. Maybe your paragraphs feel…

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Avoiding Common Apostrophe Mistakes

One of the most common writing mistakes is the misuse of apostrophes when showing ownership. This

mistake often appears on signs, labels, and even in everyday writing. A little attention to detail can help

you get it right…