Today’s frontline leaders are carrying more weight than ever before. Supervisors, managers, and team leads are balancing shifting priorities, hybrid work arrangements, and tight…
To ensure correctness in your writing, pencil editing is one of the best things you can do. Pencil editing is a proofreading technique. To do it, touch and speak each word…
Finally, I’ve found a concrete example showing why we should avoid the use of “shall” in writing. (yes, even legal writing) While attending the PLAIN conference, I had the…
Why not you ask? Because if your wine compliments the meal, it means that your wine is praising your meal! Be aware of the spelling of these two words: complement and…
Do employees in your organization struggle with using consistent abbreviations, spellings, numbers and capitalization? Maybe you write Internet with a capital I but your co-…
To connect with your readers, it's important to know who they are. You can then write in a way that not only conveys the information they need or want but also connects with them…
