When asked to think of saving time and money, most business leaders will consider ways to reduce the cost of staffing, supplies, equipment, facilities and taxes. But what about…
Is Email the Best Choice? Factors to Consider Before Hitting “Send” Email is one of the most commonly used forms of communication in the business world.…
PowerPoint has become an essential tool for presenters in today's digital age. It provides a visual aid to reinforce the key points and to make presentations more engaging.…
There are two types of jargon: industry jargon and bureaucratic jargon. Industry jargon, such as terms and acronyms specific to your business, can be used if you’re sure your…
Have you experienced this situation? You complete a proposal you think will persuade your readers to accept a course of action you’re suggesting. You submit your proposal…
People understand the costs of doing business in terms of equipment, staff, property and taxes. But what about the cost of communication? All activities related to written…
When you connect with others, you’re always sending and receiving nonverbal messages. These wordless messages happen both when communicating in person and digitally. Have you ever…
Do employees in your organization struggle with using consistent abbreviations, spellings and capitalizations? Maybe you write Internet with a capital I but your…
If you are able to understand and share the feelings of other people, you should be able to make an emotional connection in conversation or in writing. Communicating with empathy…
Nothing is more discouraging than logging out of a meeting wondering what was actually accomplished—and feeling like it was a waste of valuable work time. It can be frustrating…
Working remotely has many of us sending off dozens of emails a day to communicate with colleagues, customers and everyone in between. Due to the high volume, it can be easy to hit…
Examining organizational results is often the toughest, but also the most important, evaluation for your organization. We don’t spend time and money on training because it sounds…
If you edit documents for your employees or co-workers, ensure you are giving the best feedback possible. Here are ways to be a great editor.
Do employees in your organization struggle with using consistent abbreviations, spellings, numbers and capitalization? Maybe you write Internet with a capital I but your co-…
Evaluating performance means taking your training beyond the classroom. You’ve already taken a training class and confirmed you learned what you were supposed to. Now ask yourself…
