Workplace Well-being and Effectiveness

These articles provide practical strategies to support well-being, reduce stress, and work more sustainably. Learn how to stay focused, manage pressure, and contribute to a healthy, productive work environment.

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The Toughest Part of Training to Evaluate: Results

Examining organizational results is often the toughest, but also the most important, evaluation for your organization. We don’t spend time and money on training because it sounds like a good idea. Organizations spend time and money on training…

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How to Provide Useful Feedback When Editing Documents

If you edit documents for your employees or co-workers, ensure you are giving the best feedback possible. Here are ways to be a great editor.

Give Specific Feedback

Employees need to know exactly what they have…

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Evaluating Training by Examining Performance

Evaluating performance means taking your training beyond the classroom. You’ve already taken a training class and confirmed you learned what you were supposed to. Now ask yourself, have you taken your new knowledge or skill back to the…

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Are Emails Costing Your Organization Money?

For many of us, email is an integral part of our workday, whether we deal with a few emails each day or dozens. Whatever the volume of our email output, we should strive to always write clear, concise and specific email messages.

This…

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11 Tips for Proofreading Your Own Work

If you write anything at all, chances are you’ll sometimes have to proofread it yourself. Here are 11 tips to make the job easier.

Get a friend to do a quick once-over
Even if you have to do the detailed…
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Use Bulleted Lists for Visual Appeal

How you format a document is just as important as the words you put on your page. Documents that are visually appealing are compelling and easier to read than poorly formatted ones. One of the things you can do to add visual appeal to your…

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Want to Write Attention-Getting Documents? Focus on Your Reader
We have a tendency to focus on our own perspectives when completing tasks, including writing our business documents. But the best documents (the ones that capture the most attention) focus on the reader’s point of view instead.

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Motivating Writers Through Positive and Constructive Feedback

Most organizations don’t have professional editors on staff.  And while many strong writers are also strong editors, editing does represent a unique skill set that not everyone excels at without specific training. When you edit, you want to…

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The Eight C’s of Effective Communication

Clear – Be clear in purpose and in outcome. Your audience needs to be able to receive the message quickly and with complete understanding.

Concise…