Store - Shopping Bag Icon

Writing Customer Focused Letters

Tip Sheets

Canadian Dollars

Instant download
Access is automatic with successful payment.

Every writer has a responsibility to present information in a way that is easy for the reader to understand. This principle applies to letters as well. Each letter you send carries with it an image of who you are. Use this tip sheet to help structure your letters into a reader-focused, easy-to-read format.

Attachment Size
Writing Customer-Focused Letters (PDF) 169.58 KB