When addressing individual and team performance, a typical approach is to identify training needs, develop or select a training program and other structured learning experiences, then evaluate at the reaction and learning levels. Unfortunately, this method can be ineffective, unnecessary and expensive. Often it does not result in the expected performance change.
In this workshop, you will learn how to identify and achieve performance excellence that is linked to business goals. You will discover what it takes to achieve the expected performance and develop a plan to achieve desired results.
By the end of this workshop, you will have solved a current performance improvement challenge using the techniques covered in the workshop.
This workshop focuses on...
- understanding performance and motivation
- leading and supporting performance improvement initiatives
- building accountability and setting clear goals
- identifying what to focus on when measuring and analyzing performance
- determining when training is the appropriate approach
- ensuring employees have the opportunity to perform in a supportive environment
- using a performance mapping process to identify and propose business goals, performance requirements, and training and work environment needs