Professional Writing and Editing

These articles will help you develop writing and editing skills that lead to clearer communication and fewer misunderstandings. You’ll learn how to get your message across efficiently and reduce the need for follow-up or clarification.
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Using Numbers in Writing

Not all writers are numbers people, and not all numbers people are writers. But they’re all readers. That’s why it’s crucial to communicate numbers and data in a way that everyone can understand and…

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Creating Great Meeting Minutes

Do you dread being asked to take meeting minutes? Did your last set of minutes take you hours to prepare? Or do you want to volunteer to take minutes and make sure you do a really good job?

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Get Better Results with Specific Language

Effective business documents are concise, explaining key details with specific language.

Too often, people write long-winded paragraphs packed full…

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How Much Are Your Workplace Documents Costing You?

When asked to think of saving time and money, most business leaders will consider ways to reduce the cost of staffing, supplies, equipment, facilities and taxes. But what about written communication in…

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Is Email the Best Choice? Factors to Consider Before Hitting “Send”
Is Email the Best Choice? Factors to Consider Before Hitting “Send”

Email is one of the most commonly used forms of communication in the business world. However, it's not always the…

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Reduce Jargon for Effective Communication

There are two types of jargon: industry jargon and bureaucratic jargon. Industry jargon, such as terms and acronyms specific to your business, can be used if you’re sure your readers will…

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Getting a "Yes" With Proposals

Have you experienced this situation?

You complete a proposal you think will persuade your readers to accept a course of action you’re…

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The Importance of Plain Language

People understand the costs of doing business in terms of equipment, staff, property and taxes. But what about the cost of communication? All activities related to written communications in…

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Boost Your Digital Body Language

When you connect with others, you’re always sending and receiving nonverbal messages. These wordless messages happen both when communicating in person and digitally. Have you ever wondered what a punctuation mark in an email meant? Have you…