Workplace Well-being and Effectiveness

When do we need a policy or procedure?

Some of you might respond with “to address an issue.” Certainly, many policies and procedures are written to…

Do you dread being asked to take meeting minutes? Did your last set of minutes take you hours to prepare? Or do you want to volunteer to take minutes and make sure you do a really good job?

Effective business documents are concise, explaining key details with specific language.

Too often, people write long-winded paragraphs packed full…

When asked to think of saving time and money, most business leaders will consider ways to reduce the cost of staffing, supplies, equipment, facilities and taxes. But what about written communication in…

Email is one of the most commonly used forms of communication in the business world. However, it's not always the…

PowerPoint has become an essential tool for presenters in today's digital age. It provides a visual aid to reinforce the key points and to make presentations more engaging. However, the…

There are two types of jargon: industry jargon and bureaucratic jargon. Industry jargon, such as terms and acronyms specific to your business, can be used if you’re sure your readers will…

Have you experienced this situation?

You complete a proposal you think will persuade your readers to accept a course of action you’re…

People understand the costs of doing business in terms of equipment, staff, property and taxes. But what about the cost of communication? All activities related to written communications in…