Policy and Procedure Writing Package

Using a Writing Process for Your Policies and Procedures
While we may frequently turn to policies and procedures to understand the internal processes of an organization, our experience with those documents is often frustrating. Use this tip sheet to guide you through a systematic approach to writing your policies and procedures.

Policies and Procedures: Design and Structure
Appearance is a critical element that affects the accessibility of information and the readability of your policies and procedures. Use this tip sheet to create effectively designed and structured policies and procedures that invite your readers into the content by making it easier to read.

White Paper: Creating a Policy and Procedure Manual
Use this step-by-step white paper to create an effective, user-friendly manual that will help your readers find the information they need.