Writing Customer Focused Letters

Tip Sheet

Every writer has a responsibility to present information in a way that is easy for the reader to understand. This principle applies to letters as well. Each letter you send carries with it an image of who you are. Use this tip sheet to help structure your letters into a reader-focused, easy-to-read format.

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PDF icon Writing Customer-Focused Letters (PDF)169.58 KB
SKU: TS-252