Creating Policies and Procedures

Workshop

When: Tuesday, May 11, 2021 at 12:00pm - 4:30pm
WHERE:

Go to www.qnet.ca to register for this course.

Readers frequently turn to policy and procedure documents to understand the internal processes of an organization or department. Yet, those same readers are frequently frustrated because the document is so difficult to comprehend because of poor content, language, organization and layout. Learn the fundamental factors of presenting a crystal clear message using a reader-friendly format to effectively write policies and procedures.

The program focuses on...

  • understanding the difference between a policy and procedure
  • assessing and determining the content required
  • organizing for clarity and understanding
  • writing in a plain language style and creating a reader focus
  • formatting to make the policy or procedure document easy to read
SKU:

Go to the Workshop Directory.