Workshops

Learn to write powerful, customer-focused letters that make a strong connection with your readers, even when dealing with difficult issues.

Discover how to take control and organize the content of your reports, and learn to write your reports efficiently and confidently.

Discover the fundamental tools for presenting a clear message in a reader-friendly format that will result in effective policy and procedure manuals.

Learn the key strategies for talking to your readers using plain language so that your message is easy to read and understand.

Find out the best way to plan, organize, and write web content so that your readers get what they need and want from your website. And learn how to structure that content for quick and easy accessibility.

Create a document that is comprehensive, well organized, and easy to follow so readers can work through it effectively, without the need for clarification and without confusion.

Early Bird Pricing (before March 31): $895.00+GST

If you want to sell something, persuade someone to take action or just inform an audience, your writing matters. The better you write, the more easily you will be understood, and you will see more of the outcomes you desire. And remember, effective writing involves not just using correct grammar but also organizing your content in a logical way for your reader.

What about you? Do you find it a challenge to compose emails, letters, reports and other workplace documents? If you answered yes, this program will help you overcome those challenges.

Learn how to listen effectively and increase your ability to communicate at work.

Identify your strengths and challenges as a leader and determine how to adapt to meet the needs of the people you lead. 

Discover insights about your behavioural strengths and identify how you can be more effective in developing relationships in the workplace. 

Explore the practical usefulness of type while working as a leader in your organization.

Develop skills to control your own communications, cope with difficult situations and respond to difficult customers.

Practise various individual and group techniques that will spark new ideas and fuel results.

Explore how each of your five general areas and 15 sub-sections make up your emotional intelligence abilities and identify ways to enhance your emotional intelligence to meet your personal and workplace goals.

Learn methods for preventing meeting madness and ensuring your meetings are productive and efficient events.

Identify your supply chain process and determine the “cost” of each of your products and services. 

Explore working capital management to ensure your organization or department is able to continue its operations with sufficient ability to fulfil the ability to pay short-term debts and upcoming operational expenses.

Do you know the key processes and techniques to be a great facilitator? Designing and facilitating training sessions can be rewarding when you have the right tools.

Transform your knowledge and expertise into a captivating session by discovering different ways to move beyond the content to the all-important participant experience.

Look at the unique challenges of virtual facilitation and develop the ability to use a variety of interactive techniques and activities that create successful virtual sessions.