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Communicating Effectively in the Workplace |
Increase your ability to be an effective and proficient business communicator by using the qualities that lead to powerful communication.
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Developing Effective Listening Skills |
Learn how to listen effectively and increase your ability to communicate at work.
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Mastering Your Time Management Skills |
In this interactive workshop, you will learn strategies for gaining control of the events that compete for your professional and personal time.
Wednesday, September 18, 2019 |
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Everything DiSC Management |
Identify your strengths and challenges as a leader and determine how to adapt to meet the needs of the people you lead.
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Teambuilding with DiSC |
Identify team inefficiencies, develop a positive group dynamic and build a sense of trust among team members.
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People Insights with DiSC |
Discover insights about your behavioural strengths and identify how you can be more effective in developing relationships in the workplace.
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Speaking up and Thriving at Work |
Build the skills and confidence you need to speak effectively in workplace settings.
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MBTI Leader Communication |
The Leader Communication workshop explores the links between psychological type and leader communication. In the session, you'll explore the practical usefulness of type while working as a leader in your organization, and you'll explore a dynamic model that can assist you in communicating ideas and instructions to others and, equally important, in being effective listeners.
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MBTI Time Management |
In this workshop, you'll explore how each of the 16 personality types manage their time differently. You'll apply practical advice, ideas, techniques and suggestions to manage your time in relation to your unique personality type.
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Dealing with Difficult Situations |
Develop skills to control your own communications, cope with difficult situations and respond to difficult customers.
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Providing Exceptional Customer Service |
Excellence in customer service happens when you identify with your customers’ needs, help achieve their desired outcome and ensure they leave the experience in a positive way. This interactive and practical workshop will provide you with verbal and non-verbal communication techniques to execute customer focused service.
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Spark New Ideas and Fuel Results |
In our workplaces, we get into patterns and start making assumptions. This can hold us back. We’re not trying to look for the opposite idea, but rather other alternatives. In this interactive workshop, we’ll explore various individual and group techniques that will spark new ideas and fuel results. We’ll challenge the status quo and help you have different conversations on familiar topics.
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Influence and Collaboration |
In the workplace, our actions, behaviours and opinions have the power to influence the actions of others. In this session, we will explore how to maximize our relationships and increase cooperation to obtain the best possible results for you, the teams you work with and the organization.
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Developing your Emotional Intelligence |
Emotional Self-Awareness is your ability to recognize how you’re feeling and why you’re feeling that way, and the impact your emotions have on the thoughts and actions of yourself and others. In this workshop, you'll explore how each of your five general areas and 15 sub-sections make up your emotional intelligence abilities and identify ways to enhance your emotional intelligence to meet your personal and workplace goals.
This workshop includes an EQ-I 2.0 assessment.
This program focuses on:
• understanding what emotional intelligence is and how we use it
• being aware of the importance of developing your emotional intelligence
• understanding the how behaviour, emotions and performance are linked
• determining ways to develop your emotional intelligence to achieve personal and workplace success
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Workshops marked with this icon have public dates available.