Webcourse
Aproximate Time to Complete: 3.00 Hrs.
Type of Learning Evaluation: Online and instructor feedback
About This Webcourse
Create clear, concise emails that meet the needs of your readers.
Audience
Business professionals who correspond using email
Learning Objectives
At the end of this activity-based, interactive web course, you will be able to do the following:
- Determine when and when not to use email.
- Use a four-step process to initiate an email.
- Use a three-step process to respond to an email.
- Put information in the right place to make it easier for readers to understand your message and what actions they need to take.
- Use common email salutations and sign-offs.
- Create goodwill in your emails.
Tipsheet
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