About This Webcourse
Ineffective policy and procedure documents can be fixed! In this web course, you will write policies and procedures with improved content and layout to make them more effective tools and enhance your organization’s goals.
Business professionals who write policies and procedures
At the end of this activity-based, interactive course, you will be able to do the following:
- Identify the difference between a policy and a procedure.
- Assess and determine the content required.
- Organize for clarity and understanding.
- Write in a plain language style and create a reader focus.
- Format to make the policy or procedure document easy to read.