Eclectic Blog

New Workshops to Help with Your Workplace Communication Needs

We are expanding our communication skills workshops. Take a look at what’s new:

Everything DiSC Management: Identify your strengths and challenges as a leader and determine how to adapt to meet the needs of the people you lead.

Teambuilding with DiSC: Identify team inefficiencies, develop a positive group dynamic and build a sense of trust among team members.

People Insights with DiSC: Discover insights about your behavioural strengths and identify how you can be more effective in developing relationships in the workplace.

Speaking up and Thriving at Work: Build the skills and confidence you need to speak effectively in workplace settings.

Budgeting for Success: Learn the basics of developing a cash budget from a business perspective, with a focus on cash management strategies.

Pricing through the Supply Chain: Identify your supply chain process and determine the “cost” of each of your products and services. 

Financial Analysis: What Are Your Financial Statements Telling You?: Learn how to make sense of your financial statements and assess your statements in five key areas: liquidity, profitability, efficiency, stability and growth. 

Working Capital Management: Explore working capital management to ensure your organization or department is able to continue its operations with sufficient ability to fulfil the ability to pay short-term debts and upcoming operational expenses.

To learn more about our workshops and services, visit, call 204-221-0584 or email

Join us at our upcoming public workshop.
Writing Effective Minutes – Tuesday, September 29, 2015
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  • Take notes and summarize efficiently.
  • Interact with the chair to keep the discussion on track.
  • Give the readers the information they need.
  • Use clear, concise language.
  • Use templates to take notes and write minutes.
  • Develop effective agendas.

Create Great Meeting Minutes with this Tip

Did your last set of minutes take you hours to prepare?
One way to reduce the time it takes for you to prepare your meeting minutes is to use a template. However, the trick is to use a template not only for the meeting minutes that you distribute… but also for the notes that you take.
Try this Minute Taking Template at your next meeting.
How to use it:

Page 1

Note the meeting information (date, location, attendees, etc). Prepare this information before the meeting to give yourself more time to concentrate on the conversation during the meeting.

Page 2

Write the agenda item at the top of the page.

  • Discussion/Decision: Write the key points of the discussion and any group decisions. Use point form.
  • Action: Write any actions required. Be specific - ask yourself, “Who is doing what by when?”
  • My Thoughts: Write down any questions you have. Ask for clarification at the meeting instead of trying to track the information down after it.
To learn more tips that will help you create great meeting minutes, register for our workshop - Writing Effective Minutes.

An Email Structure that Gets Results

Here is a fabulous structure for an excellent email! Do you sometimes pause before you send out an email because you don’t know where to start, or how to start? You will no longer have these concerns if you follow what is known as the MAD email format. MAD is an acronym for Message – Action – Detail. Whenever you initiate correspondence by email, use this format. Your opening paragraph is going to state the main idea of the email message: “I have received your documents that you submitted for your insurance policy adjustment. There are two things related to your adjustment that we need to discuss.” Then, in the next paragraph, give the action(s) that you want the reader to complete: “Please call me by Friday, May 18 to set up an appointment time to discuss your adjustment. My number is 123-4567.” After you’ve stated what you want the reader to do, give the details related to your main message: “The two things we need to discuss are:

  • benefits received from your previous employer
  • contributions you made in 2011

I understand that it’s not convenient for you to come down to the office during the day, so I thank you for your understanding.” And that is a brief example of the body of an email using the MAD format! What’s great about this format is that as soon as your readers open the email, the message and action are directly in front of them on the screen. With this format, readers don’t have to read through details that may or may not be important to try and understand the message. And they don’t have to scroll through the email to find out what you want them to do. The benefit to this format for you is that it greatly improves the structural quality of your email. To create this organization, ask yourself: Why am I writing? (Message) What do I need my reader to do? (Action) What details does my reader need or want to know? (Detail)

To learn more about writing effective email, attend our upcoming Writing Email that Works workshop


Spotting Signs That Need Help

When driving around town, I look at signs. The image posted shows one I see weekly, and its mistakes jump out every time. Let's take a look at it.

First, let's look at spelling, The Canadian Press Caps and Spelling book lists homemade as one word. An other acceptable correction would be to use a hyphen.

Next, we need to see if the apostrophe is needed. To decide, read the sentence without the contraction, as in this example: Homemade food at it is best. The sentence doesn't makes sense, which tells us that we don't need the apostrophe.

So, the corrected sign will read: Homemade food at its best.

Join us at our Writing for Impact and Results workshop

Here are some questions frequently asked by business writers who recognize the potential power behind their communication... writers whose goal is to have their communication make an impact and get results.

What are the key strategies for creating powerful business correspondence that will capture the readers’ attention while targeting their needs? What are the techniques for creating a professional document within a tight timeframe? How can I avoid the old, bureaucratic gobbledygook and use the basic concepts of plain language? How can I make a strong connection with my reader when dealing with sensitive issues?

Our November 18th session answers those questions and more! It will empower you to write for impact and get results by giving you the knowledge and skills you need to enhance your professional image and your success as a business writer.

The session focuses on...

- using planning and organizing techniques to gain clarity and to write faster
- reducing the time spent revising and proofreading documents
- using editing tricks that will catch the small typos that undermine image
- understanding the power of simplicity and using it in all documents
- impacting the reader by putting the right information in the right place
- formatting for visual appeal and accessibility of information

To register, visit:


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